Frequently asked questions that guests might have before embarking on our tours:

• Will I need a passport?

  Yes, you need a valid passport as we travel through the South African and Lesotho Border Posts on all tours.

• Do I need a visa to enter Lesotho?

  • Currently, passports from the following countries do not require visas for Lesotho: South Africa, UK, Germany, France, and Greece.
  • Currently, passports from the following countries do require visas for Lesotho: India, South America and China.
  • Please contact Lesotho Embassy on 031-3072323 or lesothodurban@telkomsa.net to check the regulations for your country.

• Malaria

  We are situated in a malaria-free area.

• Cell coverage and Wifi

  Cell coverage will be sporadic during the tour. WiFi is available at Sani Mountain Lodge, where we will stop for refreshments.

• Can we use Rands to pay in Lesotho?

  Yes, the Eastern Highlands accepts Rands and/or credit cards.

• What to pack/wear:

  • Warmer months: sunscreen, hat, insect repellent, sunglasses, and a warm jacket as the temperature drops as our altitude rises.
  • Colder months: warm clothing, outerwear suitable for snowy weather, closed shoes, beanie, scarf.
  • All-year: water (we suggest bringing a reusable bottle that you can refill to lower your carbon footprint), snacks, camera.

• Dos and Don’ts on the drive:

  • Do listen to your guide as he/she will provide information applicable to your tour, ensuring you have the best possible experience.
  • Don’t exit the vehicle unless at a designated spot, and only with the approval of your guide. 
  • Don’t litter.
  • Do ask questions. There is so much to learn.
  • Don’t bring alcohol into the vehicles as it is not permitted.
  • Do have fun! 
  • Do make it a memorable experience.

• When does it snow?

  • Winter is the most likely time for snow but it is unpredictable. We suggest you follow Snow Report SA on social media, or check their website, to see the latest snow updates for Lesotho www.snowreport.co.za

• Does the tour go ahead in all weather?

  • YES! Due to the high altitude, the weather changes along the way and that adds to the experience. We go in all weather UNLESS the Sani Pass is closed due to extreme snow.

• Do you need a 4x4 for Sani Pass?

  • All of our tours are conducted in closed 4X4 vehicles – Toyota Land Cruisers (custom-built 10-seaters) and Prados are used. 
  • You can self-drive the pass at your own risk and you will require a 4X4 to travel this adventurous road. You do not need vehicle papers, just your passports. There is a toll fee at the border post. We encourage you to be cautious and experienced before undertaking the drive in your own vehicle. We have witnessed many accidents with inexperienced 4X4 drivers.

• Tipping the driver/guides?

  • We encourage you to tip our guides if you had a great experience.

• Medical facilities

  • We have a local medical team as well as two GPs in Underberg.

• How do I get there?

  • Fly: to Durban (DUR) or Pietermaritzburg (PZB)
  • Self-drive to Underberg

• When should I visit?

  • Visitors often ask us when is the best time to visit Lesotho. However, the seasons offer a vastly different experience.
    • Summers get very hot in Underberg, with temperatures reaching 30°C on an average day.
    • Winter gets very cold but offers an exceptional experience to see the snow on the mountains. 

• Kids on tour

  • Children over 12 years old are welcome – please bring your own car seat if required.